TCC expands Info Center capacity during peak enrollment

Jennifer Black, a staff member with the TAACCCT Grant, answered Info Center calls on July 28.

Jennifer Black, a staff member with the TAACCCT Grant, answered Info Center calls on July 28.

The question came up during planning for the current enrollment cycle: If we know that calls to the TCC Information Center increase every July and August and that some callers will have trouble getting through, why not increase the number of people who answer phones?

We made it happen, and now there are 36 trained volunteers who will supplement Information Center staff through Aug. 24. Employees from departments college-wide signed up. Continue reading