Over the past several weeks, the TCC community has provided insight and feedback regarding our pre-enrollment process. It became clear that one of the first steps in SEM should be to develop a clearer understanding of our current processes and then strategically develop a vision for the future.
So last week, TCC provided process mapping training to 22 college employees, who represented a cross-section of the college and included members of the faculty, executive staff and functional experts. This group of individuals will serve as the college’s “SEM Train-the-Trainer Process Mapping Team” and will be responsible for continuing to help engage the college community and guide the SEM process.
The process mapping training was conducted over two days at TCC’s Regional Workforce Solutions Center on Feb. 18 and 19. At the conclusion, the team had completed a map of current pre-enrollment processes for high school students and also developed a future state process map that TCC should be able to implement over the next six to 12 months.
Moving forward over the next several weeks, the SEM Train-the-Trainer Process Mapping Team will engage additional college faculty and staff in developing current state and future state maps for employers, the military, and the greater Hampton Roads community as they relate to the pre-enrollment process. These groups will report their progress on April 17 and their updates will be available on this blog.
Please check out the work that has already been completed by the SEM Train-the-Trainer Process Mapping Team and share your thoughts with us. Documents are being hosted on the Office of Institutional Effectiveness planning page.