Celebrating their team’s SEMMY award are, from left, David Ekker, Christine Damrose-Mahlman, Jennifer Harpham and Constance King
As the mapping of SEM Phase 1 comes to a close, on Monday the core SEM team paused to reflect on its accomplishments.
After a video welcome by President Baehre-Kolovani, Daniel DeMarte, Chuck Lepper and James Toscano, the project champions, awarded team members with “SEMMYs” in such categories as Most Steps Reduced, Best Process Mapping, Most Team Encouragement, Most Responsibility, Most Flexible Team, Busiest Team, and Most Ambitious Team.
It’s an exciting time in our evolving strategic enrollment management process, and I wanted to share some highlights – milestones really.
We told you back in December that Goal 1.1 of the college’s 2013-2018 strategic plan is to develop a sound SEM process, a huge undertaking we approached with vigor.
We’re still early in a complete implementation of SEM but we’ve accomplished so much in this short time thanks to the teamwork of many of our colleagues. Some highlights we’re thrilled to share: Continue reading →
It wasn’t an April Fool’s joke: TCC started priority registration for current students for summer and fall this past Saturday. Registration for current and new students kicks off on April 12. It’s a major change from previous years, when fall registration didn’t start until July.
James asked me to write about one of the most public and most often-overlooked elements of TCC’s strategic enrollment initiative – our vibrant social media channels.
Chances are if you’re on a social media site, so is TCC. We’re using a dozen social media accounts to solve student problems, answer parents’ questions and troubleshoot campus issues every day. (Many of these accounts can be seen at a glance on our social media dashboard tcc.edu/tccsocial.)
Over the past several weeks, the TCC community has provided insight and feedback regarding our pre-enrollment process. It became clear that one of the first steps in SEM should be to develop a clearer understanding of our current processes and then strategically develop a vision for the future.
So last week, TCC provided process mapping training to 22 college employees, who represented a cross-section of the college and included members of the faculty, executive staff and functional experts. This group of individuals will serve as the college’s “SEM Train-the-Trainer Process Mapping Team” and will be responsible for continuing to help engage the college community and guide the SEM process. Continue reading →
In the month ending Jan. 9, the TCC.edu website had more than one and a half million pageviews, and two of the more visited pages were “admissions” and “financial aid.” It’s clear that the revamp of the website, which we will undertake this year, will focus heavily on how students use the website, how they WANT to use the website and how the website can best move them from prospects to applicants to students.
If you want to inform that discussion, apply to be on TCC’s new Web Advisory Council. The council will act as a sounding board in the development of the new website, as well as bring ideas and information to the table about the structure and content of TCC.edu.
The goal of the WAC (we hesitate to call it the “whack”) is to bring diverse viewpoints and experiences to those who are charged with managing our public web presence. The council will comprise faculty and administrators, as well as representatives from all corners of the college, and also a student. It will operate under the auspices of the Office of Institutional Advancement.
Read the description of the Web Advisory Council here, and apply to be a member here.
We’re looking for energetic and knowledgeable task force members for this phase, which we will be working on during the spring semester. If you or someone you know can contribute expertise, experience or just good ideas, complete the online nomination form. We are also looking for a few good students for this phase because, after all, this is all about them.
TCC is already pretty good, right? We have remarkably strong regional brand recognition and a national reputation for innovation and excellence. Our faculty are well respected, and 11 of our programs are nationally accredited. More than 80 percent percent of our graduates tell us that TCC helped them achieve their personal and professional goals.
Now, imagine building on those strengths with a strategic enrollment management (SEM) process that engages every corner of the college in our most important goal: student success. (What is SEM?) It’s an exciting prospect, and we’re excited that President Kolovani tapped us to lead the development of the college’s SEM process. Continue reading →